FAQs
Hand dyed Yarn
All of my yarn is hand dyed in small batches, which makes each hank special on its own. I try my best to replicate the same color it can differ in each skein due to the nature of being hand dyed, no two skeins will be alike.
Washing
I recommend washing your hand dyed fabric in cold water in wool wash to avoid color bleed and lay flat to dry . It is normal for darker colors to bleed for first few washes if the bleeding continues or if you notice any transfer on your finger while working with yarn please contact me at aquariusmake@gmail.com
SHIPPING
Buyers are responsible for shipping. All US packages will be shipped using USPS first class or priority mail depending on the weight of the package. If you have multiple order on site and would like to combine the order ,IF I have not shipped your first order, I will gladly combine your orders and refund any shipping overages.
International order: all international order will be shipped using international first class i will try my best to get the lowest price for your order. The buyer is responsible for any custom charges.
Please Note: Orders are shipped to the address that is provided by the customer at checkout. Please make sure all information is entered in correctly as we will not be responsible for lost packages due to address errors.
HOW SOON WILL MY ORDER SHIP?
I try to ship out as soon as I can, since I'm a stay-at-home mom of two kiddos it could slightly get delayed but standard shipping forin stock yarn is 1-3 business days and pre-order yarn 2-3 week (if the base is available , if the base need to be restocked turnaround time would be 4-5 weeks. Thank you for understanding.